Faqs

Diamond Rental Program

How does the rental process work?
First, set up a phone or boutique consultation so we can discuss your needs and style. We then offer you options from our handcrafted, custom-designed selection of fine jewelry that best fits your look for that night. All of our pieces are available to try on at our Fifth Avenue showroom, where we will help you decide which pieces are right for you.

If I don’t live in NY, am I still able to rent your jewelry?
We are able to accommodate out-of-town clients with either Skype or FaceTime appointments, please inquire for more details.

How does insurance work for the rental items?
Verstolo fully insures every item while it is in your possession, so you can enjoy the jewelry worry-free with peace of mind. You do not need to take out any additional insurance as any loss or problem that occurs will be covered under our policy. Of course, we still ask that you treat the jewelry as if it were your own while it is in your possession.

Do you require a deposit?
Once you’ve decided which item(s) you would like to to rent, we kindly request 50% of the rental price as a deposit to reserve them for the dates of your event. The other 50% is due at the time of pickup. If you are reserving items less than four weeks from your event, full payment is required.

How long is the typical rental period?
Our rental period is approximately 4-5 days (Thursday/Friday - Monday/Tuesday), but we always try to accommodate for special circumstances. You can arrange to pick-up and drop-off your items in person or have them shipped to and from the destination of your choice (shipping is also fully insured).

How long in advance should I reserve pieces?
Our jewelry is rented on a first come, first serve basis and we carry very few duplicate items. The earlier you reserve, the better chance you are able to pick your preferred pieces.

I can’t decide which of your pieces look best with my dress. Is there any way to try them on before my event?
We offer a special Concierge service for NYC clients, where a Verstolo consultant will meet you at one of your dress fittings with pieces you’ve pre- selected from a showroom appointment. There is a fee for this service, please inquire if interested. We also have special bridal packages for multiple members of the wedding party, please request more information.

Are your rental pieces available for purchase?
All of our rental items are available for purchase. If you fall in love with a piece you’ve rented, your rental fee will go toward the final purchasing price.

I’m looking to purchase wedding bands in addition to renting jewelry, can you help with that?
Of course! We have a large selection of wedding bands you can see in our showroom. We can also custom make any item of your choice. Please inquire about price estimates.

Why do we rent our pieces?
We can appreciate that an expensive jewelry purchase is not always an option and we don’t want that to hinder you from experiencing the luxury of wearing the perfect jewelry for life’s biggest moments.